Effective Date: September 2024

This Privacy Notice explains how I collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. What Data I Collect

Name, email address, phone number

Address (if invoicing)

Coaching notes, session history

Payment records (no card details are stored directly)

Communications via email, phone or messaging

2. How I Use Your Data

To deliver coaching services

To deliver membership services

To manage appointments and communication

To maintain accurate client records

For legal and financial record-keeping

3. Legal Basis

Data is collected based on:

Contractual necessity (to deliver services)

Legal obligation (e.g. record-keeping)

Consent (for marketing, if applicable)

4. Data Storage & Security

Your data is stored securely on encrypted systems protected by authentication. Only the authorised users have access to your information. Paper records, if any, are securely stored.

5. Sharing Your Data

Your data will not be shared with third parties unless:

Required by law

You provide written consent (e.g. for a referral)

Verification of coaching hours for credentialing (with your consent)

6. Your Rights

You have the right to:

Access your data

Request correction or deletion

Withdraw consent at any time (where applicable)

Lodge a complaint with the ICO

7. Data Retention

I retain records for 7 years for legal purposes, after which they are securely destroyed.

8. Contact

If you have any questions about your data, please contact:
[email protected]